Leo is an ace consultant working as an external business advisor with an IT company for the last couple of years. He is currently deputed with an important client; the client is pleased with Leo’s overall effort, and he is scheduled to complete the current assignment by the end of next week. Ryan, a colleague at the company, informs Leo that critical training sessions will be offered the next day. The training will help Leo in his professional career advancement, but the timing of courses will require Leo to leave work a couple of hours early and miss a meeting with his client. How should Leo approach this dilemma?
Parker is working as a sales representative at a leading car dealership in Austin. Bob, a regular customer, arrives at the office. Bob is very rude and arrogant while interacting with Parker. Bob’s body language and gestures indicate that he appears to be tense and under a lot of pressure.
How should Parker respond in this situation?
Mack is working as an office clerk in a government hospital in the US; he is responsible for keeping organized records, preparing reports and data management for the hospital. Thomas, a fellow clerk, asks Mack to share a confidential report with him.
How should Mack respond?
Paul and Criss are two close friends working at an insurance company in San Jose. During the annual sales meeting, both men have been asked to present a report on new schemes to expand the business. On the day of the presentation, Criss presents before Paul. Paul disagrees with a few points mentioned by Criss.
Which of the following is the most suitable response?
Jill is the HR Manager of a leading product development company in Texas. There are a couple of recruits who are very demanding and challenging to deal with. While interacting with these members, what should Jill pay attention to?
Note: There can be multiple correct answers to this question.